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Delivery Information offers a first-class  delivery service 7 days a week (Monday-Sunday), apart from bank holidays. Except where stated, orders are delivered the next working day (excluding Sundays and public holidays).

You can place an order for delivery, either online or through our Customer Services team (available 24/7), on any date in the future, except  public holidays (where orders will be delivered the next working day). Advance orders will be stored in our system until the required date.

When placing your order, please ensure that you include the recipient’s full address, including an accurate postcode and telephone number, together with your daytime contact telephone number or email address so that we can notify you in the event of any delivery issues. If no signature is required on delivery, you can request at the time of ordering that your parcel is left with a neighbour or in an alternative safe place should you be out. (We will not be held responsible for items that are not delivered or are delayed due to incorrect details).